Organizational culture. It can be a free-flowing front of competitive advantage or an insurmountable obstacle to change. What it can’t be, is ignored.
It can’t be ignored because culture persists. Strip away everything else from a company—its strategy, operating model, and customer offerings—and its culture remains. That’s a major reason why 82 percent of the respondents to Deloitte’s 2016 Global Human Capital Trends survey cited culture as a potential competitive advantage.
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