Across life sciences, a certain posture toward IT has prevailed for years: “IT doesn’t provide our business with a competitive advantage, only basic capabilities. We should therefore minimize IT expenses while maintaining an acceptable level of performance.” Budgets are aligned to plans a year in advance, and IT is regarded as a cost center. Since IT is charged to build the technology that the business asks for, it requires teams of analysts to sit between the business and developers to translate business concepts into the language of technology.
