Some of most valuable skills that managers look for in employees are often difficult to define, let alone evaluate or quantify: self-discipline, self-awareness, creative problem-solving, empathy, learning agility, adaptiveness, flexibility, positivity, rational judgment, generosity, and kindness, among others. How can you tell if your future employees have these skills? And if your current team is lacking them, how do you teach them? Recent research in neuroscience suggests that you might look to the library for solutions; reading literary fiction helps people develop empathy, theory of mind, and critical thinking.
