If the pace of the pre-coronavirus world was already fast, the luxury of time now seems to have disappeared completely. Businesses that once mapped digital strategy in one- to three-year phases must now scale their initiatives in a matter of days or weeks.
MOST POPULAR INSIGHTS COVID-19: Implications for business Beyond coronavirus: The path to the next normal Safeguarding our lives and our livelihoods: The imperative of our time Getting ahead of the next stage of the coronavirus crisis The future is not what it used to be: Thoughts on the shape of the next normal In one European survey, about 70 percent of executives from Austria, Germany, and Switzerland said the pandemic is likely to accelerate the pace of their digital transformation. The quickening is evident already across sectors and geographies. Consider how Asian banks have swiftly migrated physical channels online. How healthcare providers have moved rapidly into telehealth, insurers into self-service claims assessment, and retailers into contactless shopping and delivery.
