You join a video conference call. You’re one of nine faces on the screen. About 10 minutes into the call, your mind starts to wander and you realize you have no idea what the last person just said. You pretend to keep listening while also checking your inbox. By the end of the meeting, you’ve caught up on some email but ultimately feel like it was another waste of time. For many of us right now, this scenario sounds all too familiar.
Image: HBR Staff
