Connecticut and Illinois plan to start accepting jobless claims from gig workers and other self-employed residents who have been waiting weeks for help, amid rising concerns about computer systems already buckling under the strain of new claims.
Other states also have struggled to adapt aging technology to handle a crush of jobless claims, including the self-employed who were granted help by the CARES Act that Congress enacted in March. More than half of states have reported computer failures that held up payments, and in states such as Pennsylvania the self-employed have not yet been paid after applying.
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