Over the past several months, providers and their patients have had to ramp up telehealth in a hurry. Although reviews are early, usage is on the rise and both clearly acknowledge the potential for telehealth in everyday practice. But providers also say they struggle to “see” as many patients a day through telehealth as they do in-person. And patients, well…they’re still not clear on how the whole thing works. Do they download an app somewhere? Is the tele-visit covered by insurance? (And here’s something both doctors and patients should be asking: What if the Internet connection drops during the visit?)
