The coronavirus pandemic is not simply a crisis to be endured until it’s over. True, lockdown restrictions are lifting in many parts of the world. But as people venture cautiously out, they are encountering not just a world interrupted, but a world changed. We have all been part of an ongoing and extraordinary — if involuntary — experiment. Companies have had to scramble, improvise, and invent with no time to lose or second-guess, and customers have had to rethink priorities and loyalties.
Image: Photograph by Capuski
