Due to the pandemic, governments are under increased pressure to act quickly and at scale. By reimagining how they work, they can create resilient societies and public services for the next normal. DOWNLOADS Open interactive popup Discussion Paper (27 pages)
The COVID-19 crisis has ramped up the demands on governments to deliver for citizens, at a speed and scale not seen in peacetime. In this article, we shine the spotlight on ten fundamental opportunities to shape more resilient societies, build more resilient governments, and revitalize the core capabilities of the public sector, highlighting cutting-edge “best practices” and suggesting several transformational “next practices” that leaders can embrace to reimagine government for the long term (exhibit).