Over the last year, the pandemic has caused the global economy to contract by 4.4%. At the same time, one trend has accelerated worldwide: digitalization. As countries face repeated lockdowns, school closures, and shutdowns of entire industries, digital capabilities — whether for remote schooling, e-commerce, or working from home — have become more essential than ever. But how exactly has this played out around the world — and what do governments, businesses, and investors need to do to come out on top?
