Exit interviews are important tools to uncover potential legal
liability early and learn if there are morale (or other) problems in an
organization. Done wrong, though, they can land you in some hot water.
As such, it’s best to follow certain guidelines when conducting these
talks.
For example, create a script of general questions. And always have a neutral third party or someone from another department conduct the interview.
As a practical matter, remember that leaving is a highly emotionally charged situation and try to be empathic to the employee. And never forger that while the exit interview may be confidential for the employee, it is not for you and the employee may repeat to anyone else what you said. As such, work with your legal department or outside counsel to ensure that the questions you ask don’t violate the law.
To read the full, original article click on this link: 5 things you should never say in an exit interview | VentureBeat
Author: Curtis Smolar
