Media OutReach – 29 March 2022 – With the emerging trend of integrating Artificial Intelligence (AI) and robotics with manpower to enhance work systems, there will be an inevitable shift in the role of security officers in Singapore, note industry experts. While this digital transformation will free up workers’ time for higher-value tasks and creates more opportunities for them to upskill and move up in the security industry, those who lack the fundamental competencies to operate new technologies may be at a disadvantage.