It may be a cliché but it’s true: the last two years have been extraordinary. In just 24 months, we’ve seen a decade’s worth of transformation, much of it driven by emerging technologies, such as data analytics, AI, blockchain and Web 3.0. Meanwhile, the likes of voice recognition, neural networks and cognitive systems, all of which have been talked about since the 1980s, now have both the computing power and cost of storage required to unlock their full innovative potential.