Capabilities are the amino acids of innovation. They are the building blocks that enable value delivery. Innovation is a better way to deliver value and is often the result of repurposing existing capabilities. Locking capabilities into rigid organization structures and proprietary closed systems gets in the way of unleashing new sources of value and solving many of the important challenges of our time. Innovation is about hacking capabilities.
A capability is simply the power to do something and is comprised of three elements, people, process, and technology. You might have the capability or power to make a mean western omelet. You possess the skill (people) thanks to hands-on training from mom, a recipe (process) handed down for generations, and a great cook top range, non-stick pan, and spatula (technology). Hacking the capability is easy. A Google search for western omelet recipes yields almost 25 thousand hits. That’s more variety than a lifetime of Sunday brunches. To stretch the analogy a western omelet capability can also be combined with other capabilities to open a cool restaurant, launch a cooking blog or cable television show, or to commercialize a new cooking utensil. Innovation happens when we enable random capability collisions resulting in new and unexpected ways to deliver value.
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Author: Saul Kaplan