Whether it’s a business or personal interaction, multiple studies show that as much as 50-90% of the communication is nonverbal. That means that people who are addicted to text messaging and e-mail may be sending only half the message, and receivers often misinterpret even that half.
Yet the use of text messaging for business purposes continues to grow, in concert with more of Gen-Y entering the workplace, and a continuing increase in the global rate of texting by everyone. This total rate now exceeds seven billion texts sent per day, according to a new mobile marketing website (more than one per day for every person on earth).
But are these text messages an efficient and appropriate business tool? Where body language is part of the message, it definitely is not.
To read the full, original article click on this link: What Your Body Language Says About Your Business Savvy
Author: Martin Zwilling