By Dr. Janice Presser, CEO, The Gabriel Institute
Ask any entrepreneur what it costs to make a hiring mistake and you'll likely be met with a groan and a 'double eye roll'. Everyone knows the costs:
- The recruiting fees
- The job postings
- The time you spend interviewing
- Your turnover rate causing increased UC contribution costs
- The lawyer's fees for the employment contract, figuring out how to break the contract, and sometimes additional fees--plus the tax on your time and patience--required to defend yourself against wrongful termination!
Think of these these costs as 'direct damage': a real strain on any entrepreneur's budget, but not an unexpected cost of doing business. Bad hires happen. But wait.....have you considered the 'collateral damage'?
No hiring decision happens in a vacuum. You need your team to be whole. You have a missing part. You seek to fill it in a way that capitalizes on the assets of your existing team members - and makes up for their deficits. That's why prudent employers engage search specialists, scour resumes, do 360-degree interviews, personality tests, reference checks, and even credit checks (where allowed by law). But somehow, bad hires still happen, and when they happen to you, you're naturally disappointed. Or worse. Because if you've pegged your hopes and plans on the wrong person, it's the collateral damage that costs so much more than the hiring failure.